Question 1

What massage services do you offer?

Accepted Answer

We offer an extensive menu of 12 luxury massage and wellness treatments including Relaxation Massage, Deep Tissue Massage, Swedish Massage, Aromatherapy Massage, Hot Stone Massage, Traditional Thai Massage, Balinese Massage, Reflexology Therapy, Head & Shoulder Massage, Foot Massage, Couples VIP Massage, and Signature Full Body Massage.

Question 2

How can I book an appointment?

Accepted Answer

Booking is effortless! You can click any 'Book via WhatsApp' button on our website for an instant concierge confirmation, fill out our online Contact Form, or call our concierge desk directly at +971 50 123 4567. We respond immediately during opening hours.

Question 3

Do I need an appointment or do you accept walk-ins?

Accepted Answer

While we gladly accommodate walk-in guests subject to therapist and room availability, we strongly recommend advance booking (especially for evening hours, weekends, and couples suites) to ensure your preferred treatment time and dedicated therapist.

Question 4

What are your opening hours?

Accepted Answer

Rosaline Gold Spa is open 7 days a week, Monday through Sunday, from 10:00 AM to 11:00 PM. Last appointments can be booked up to 10:00 PM.

Question 5

How long are massage sessions?

Accepted Answer

We offer flexible durations to suit your schedule: 30 minutes, 45 minutes, 60 minutes, 90 minutes, and 120 minutes. For full-body treatments, we recommend the 90-minute session for an unhurried, comprehensive therapeutic experience.

Question 6

Do you offer couples massage?

Accepted Answer

Yes! Our opulent VIP Couples Suite is specifically designed for side-by-side treatments in complete privacy. The suite includes candlelit ambiance, fresh rose petal decor, individual therapist personalization for each guest, and complimentary post-treatment refreshments.

Question 7

Where are you located in Dubai?

Accepted Answer

We are conveniently situated in Jumeirah 2, Al Wasl Road, Villa Suite 14, Dubai, United Arab Emirates. We offer complimentary private valet parking for all our spa guests.

Question 8

How early should I arrive before my scheduled treatment?

Accepted Answer

We recommend arriving 10 to 15 minutes prior to your scheduled appointment time. This allows you to unwind in our relaxation lounge, enjoy a welcoming herbal drink, and discuss your pressure and oil preferences with your therapist.

Question 9

What oils and products do you use during treatments?

Accepted Answer

We exclusively use 100% pure organic cold-pressed carrier oils (such as Golden Jojoba and Sweet Almond) infused with therapeutic-grade botanical essential oils. All our products are hypoallergenic, gentle on sensitive skin, and free from parabens or artificial fragrances.

Question 10

What is your cancellation and rescheduling policy?

Accepted Answer

We kindly ask for at least 3 hours notice if you need to cancel or reschedule your reservation. Simply message us on WhatsApp or call our concierge team.

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